How We Back Up Our Guarantee

The original price you agreed to is the price you pay. We never increase the bill from what was quoted (as long as the project stays within the original scope) there are no added costs or fees, no matter how many hours we put into your website.

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How often have you had a website project delivered on the date promised? We guarantee our turnaround. Our internal systems and team-configured working environment enable us to deliver our high-quality work in often half the time of other web services firms. We follow a proven pre-established plans that ensures our projects are highly organized. That means we get your project done on time. And if we don't meet your time expectations, you can use our guarantee to get a full refund, no questions asked.

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For each client, we recommend only the changes that are most appropriate and will give your business tangible results.

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Many web firms are founded by artists, designers or programmers. These are great people, but not us. We are owned and operated by business people. We are laser-focused on business results. Everybody says this, but we are relentless in our pursuit of business results. Hence our obsession with conversion, and our massive satisfied customer base.

Unfortunately, many clients come to us after having worked with a designer or solo developer, needing us to clean up and make-good on their sloppy work. We can do that, and we do, but we'd rather work with you today, and do it correctly from the beginning.

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You are unique, but your problems are not. Since 2001, our team has worked on 3,352* websites gaining insights into best practices and what really works for small businesses. We have effective tools and techniques to get small business websites, across all industries, to deliver tangible results.

*3,352? Why not just more than 2,000? Because every single site and client is different, and counts.

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It takes a team with a variety of backgrounds and expertise to produce website results. You need a broad range of skills - a team that understands your business needs and has the technical expertise to execute (we are Google Website Optimizer Certified Partners, and hold a patent for our client-adored DIY Editing product, after all).

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The hundreds of thousands of dollars in investment in systems means top-tier technologies that can be accessed by small companies on real budgets. We have streamlined our entire work process, from order taking to follow-up survey, which enables us to deliver high quality services, at a great price. Custom software developers can cost 10 times as much, while off-the-shelf-software packages don't compare on quality and level of service or customization. Our proven processes enable us to deliver error-free, small-business-tested solutions on-time.

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You need a team that speaks your language (metaphorically and literally). Furthermore, you get the combined skills of many, focused on your one project. The result is web work that exceeds the capabilities of any one designer or developer. Go ahead and give us a call. You can request a meeting, make approvals, check progress and ask any web-related question. We'll be there.

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We provide you with the tools and resources to evaluate and measure your website's performance. Why? We want you to be able to easily track your success and to tell how your website is doing, how much more traffic it is getting and how much higher the conversion rates are. Because frankly, we want you to see the results, so you return to us with your future needs.

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Our broad range of services means we are there for you as you grow. From getting your website ready for traffic, to driving return visitors, we offer the total package. We take pride in creating satisfied clients and maintaining long-term client relationships. And we provide more than just after-sales service—we give comprehensive and reliable advice, support and a forum for your website-related questions.

Not only have we been around since 2001, but we'll be here six months from now to support your future needs. You have the peace of mind knowing that you have real people you can call to resolve any issue, now and in the future.